GM iMR Turnkey solution Car Wars
Unleash your phone potential with the Car Wars GM iMR Turnkey bundle.
Car Wars is the comprehensive solution to help dealers cultivate phone accountability and reduce inefficiencies in phone handling processes. With a unique combination of artificial intelligence and human reviews, Car Wars tracks, records, and analyzes 100% of dealers’ inbound and outbound calls for both Sales and Service.
Get ahead of the competition with GM iMR-Approved artificial intelligence solutions.
As an in-Market Retail (iMR)-approved product, Car Wars makes it easier for GM Dealers to take advantage of the complete suite of powerful tools to help their dealership Own the Phone. Both existing and future GM Car Wars dealers are now eligible for reimbursement using their iMR funds.
Car Wars is designed for dealers like you, match-eligible, and approved by GM.
*Check your iMR account for details
Car Wars dealers can expect to:
Help More Customers, Quicker
With AI, we can predict your callers' needs, and prep agents with everything needed to properly handle each call.
doneDynamic Customer Recognition
doneMost Qualified Routing
doneRelevant Caller info on Live Calls
doneOpen in CRM Link in Live Calls
doneCDK DMS DIp for Service info
Do More With Existing Opportunities
Sales and Service managers are swiftly alerted if a call is mishandled and needs follow up.
doneMissed Opportunity Alerts
doneCaller Sentiment Detection
doneTexting
doneSensitive Information Removal
doneKeyword Detection and Search
Actively Improve Phone Performance
Live Call data, deep link into CRM, and live agent stats help your team handle calls better.
doneCall Box
doneDaily Agent Stats Report
doneCar Wars Edge
doneListen in to Live Calls
doneAgent Talk Time Analysis
doneFacial Expression Detection
Gain Comprehensive Insight
Know what happened on every call with with CRISP reporting, agent performance analysis, Voice Recognition and Call Recaps.
doneCRISP Reporting
doneVoice Recognition
doneCaller Gender Detection
doneForeign Language Translation
doneVoicemail Transcription
doneCall Recaps
GET A DEMO.
Save deals and money. Talk to a Car Wars GM Partner Program Specialist about how you can optimize your dealership’s phone performance with Car Wars’ full suite of powerful solutions.