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STAFF TRAINING SOLUTION
GET YOUR TEAM CRISP CERTIFIED
YOU MANAGE CLOSING DEALS.
WE’LL MANAGE TRAINING.
Your sales team needs to convert more phone leads, but proper phone skills training is time consuming. The Car Wars CRISP Certification Program trains and monitors your staff phone performance for you.
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Confidence with a Culture of Accountability
Ongoing feedback saves managers time by holding agents accountable, and more importantly, increases appointments.
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Convert more leads
Set your team up for success with Car Wars One-on-one training and tools to drive more sales and set more appointments on every phone call.
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Relevant data to drive action
Agent-level reporting in real time empowers agents to know what they need to improve on.
THE GUIDE TO CERTIFICATION
The Car Wars CRISP Certification Program focuses on four simple metrics to provide quality phone training and instill a robust skill set in every agent. Long term success is guaranteed through ongoing feedback via agent performance reporting and Edge monitoring.
on-site
training
Give your agents the tools to drive sales with personalized coaching, role plays and knowledge checks during a one-on-one launch visit.
CONTINUOUS PERFORMANCE FEEDBACK
Provide immediate, ongoing feedback with live performance streaming and continuous monitoring updates so agents can regularly improve.
MYSTERY
SHOP CALLS
Hold agents accountable with surprise mystery shop calls to ensure they are CRISP on every call.
NEW AGENT
TRAINING
Bring new employees quickly up to speed with phone training webinars and coaching.
PHONE SKILLS CERTIFICATION
Ensure agents are focused on setting appointments and that prospects receive an optimal customer service experience.
GET CRISP CERTIFIED.
Stop losing revenue. Set your team up for success with Car Wars one-on-one training and tools to drive more sales and set more appointments on every phone call.
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For more resources email content@carwars.com