There are several tactics you can use when working to amplify revenue and customer experience. But the one asset most available to you where you don’t need to spend ANY more money? Managing your phone ups within VinSolutions. With an effective phone lead management process in place, you’ll gain a better representation of show rate vs. close rate.
As you spend time and money driving quality Sales leads to your dealership, are you aware of what’s happening once those prospects pick up the phone and call your store? Are your salespeople logging those phone ups in CRM and following up with leads who didn’t convert to booked appointments? Executing these actions directly correlates with more showroom traffic.
During our upcoming 30-minute webinar, “How to Find Hidden Deals with Car Wars and VinSolutions' Phone Lead Integration,” Megan, Teresa, and Jake will show attendees:
As one of VinSolutions’ experienced Performance Managers, Megan is dedicated to cultivating a positive dealership culture and training employees. A frequent contributor to various automotive publications, including DrivingSales, as well as her time spent working at dealerships, translate deep at VinSolutions, where she’s responsible for helping dealers achieve success with the CRM.
Teresa ran the business development and sales divisions at Showroom Logic / PureCars prior to joining Car Wars as Senior Director of Business Development. She has also held leadership positions at Oracle, Who's Calling, Inc., and Telmetrics Inc.
Jake is Car Wars’ Sales Director, primarily in charge of and highly skilled in negotiation, retail, sales, and customer satisfaction. He is passionate about working with dealers, and is well-versed in phone lead management best practices within Car Wars and CRM.