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The 6 Most Common Areas
Texas Dealers Are Dropping the Ball on the Phone

Despite it being a unique year, Texas automotive dealerships posted strong results in 2020. In doing so, the phone has become a more critical tool than ever to communicate with leads and keep profits high. The more the phone is relied on, however, the more Texas dealers have become acutely aware that significant holes exist in their phone processes. Most dealers find it overwhelming to begin pinpointing and resolving these gaps in phone handling.

Join Car Wars' panel of Texas Account Executives — Clint Byers, Connor Van Hemert, and Tawnee Sadler — to discover the most common gaps in phone processes experienced by Texas dealers and how to resolve these gaps for good. From honing in on proper call routing to CRM best practices to taking control of the digital retailing trend, you'll walk away with straightforward methods to capture more opportunities and revenue by effectively leveraging the phone.

In this free webinar, you'll discover:

The six most common gaps in phone processes experienced by Texas dealers
The direct impact of poor call routing on your bottom line and how to more effectively route your calls
CRM best practices to ensure transparency of every phone lead
How to take advantage of the digital retailing trend and properly handle these unique leads
How to create a culture of phone accountability among your team
A webinar workbook to help understand and apply the recommendations covered at your own dealership
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Clint joined Car Wars in June 2015. Clint spent the first 5 years of his time at Car Wars working with top dealer groups around the country to help them own the phone. Now, he specifically helps dealerships in Texas, New Mexico, and Colorado identify areas of their phone process that are leading to lost revenue.

Connor joined Car Wars in September of 2017. Connor has partnered with dealers across the Southeast Region to establish processes to salvage missed opportunity on the phone. Now Connor is working with dealers in North Texas, Arkansas, and Oklahoma to turn the phones into an asset.

Tawnee joined Car Wars in January 2015. During her first year she traveled to Car Wars dealerships across the nation learning, hands on, the unique challenges being faced on the phones and how to solve them. For the past 3 years, she has worked specifically with dealers in Texas and Louisiana to help them build processes around effectively managing sales calls.