Get AI-powered alerts when Car Wars detects a potentially dissatisfied caller.
Sentiment Detection analyzes callers' tone of speech, cadence, rhythm, and volume to detect dissatisfied callers. If one is suspected, Car Wars sends managers an email alert so they can react quickly to salvage the opportunity.
With Sentiment Detection:
done Interpret a caller's tonal highs and lows throughout the call
doneReact quickly to a poor phone experience
doneSalvage the opportunity
doneReceive an email alert of potentially frustrated callers
doneGain insight into staff members' phone performance.
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UNLEASH YOUR DEALERSHIP'S FULL PHONE POTENTIAL WITH ARTIFICAL INTELLIGENT SOLUTIONS
By recording and analyzing 100% of your calls, Car Wars provides managers with insight into how every call is handled, alerts them when an opportunity needs attention, and actively improves phone performance.
Help More Customers, Quicker
Dynamic Customer Recognition
Most Qualified Routing
Relevant Caller Info on Live Calls
Open in CRM Link on Live Calls
CDK DMS Dip for Service Info
Do More With Existing Opportunities
Missed Opportunity Alerts
Caller Sentiment Detection
Sensitive Information Removal
Keyword Detection and Search
Gain Comprehensive Insight
Caller Gender Detection
Foreign Language Translation
Actively Improve Phone Performance
Daily Agent Stats Report
Car Wars Edge
Listen in to Live Calls
Agent Talk Time Analysis
Facial Expression Detection