With Car Wars texting, your customers can text any Car Wars line to instantly connect with your dealership. Text threads are seamlessly shared to your CRM once the text is answered or assigned to an agent. An Unanswered or Late Response icon will be appended to a text thread to assist in identifying customers that need attention.
With Car Wars texting:
doneAllow customers to text any of your dealership's tracking lines for quick access to someone who can help.
doneAccess all your messages in one place on the Car Wars platform or in one of the top messaging platforms Car Wars integrates with.
doneReceive alerts for unclaimed messages to actively follow up with incoming leads.
doneGain insight into each agent's texting performance on the texting portion of the Staff Activity Report.
doneReceive Late Response metrics based on a customizable threshold limit.
doneLeverage advanced search features to assist in uncovering relevant text threads. You can filter by date range, thread owner, unaddressed threads, and threads with Late Responses.
doneCapture texts driven by marketing and advertising sources.
doneMove deals forward faster with an increased response rate.