Managers gain time back in their day
Three out of ten calls that are not booked in the service department are because of scheduling issues or poor employee phone sills. Service Setter creates good habits and motivates best team performance by monitoring the metrics that matter most
Revenue Increases without a dollar more spent on Marketing
We help dealerships get more phone ups through the door by providing individual staff reporting on CRISP metrics. CRISP includes all the essential elements of a successful phone regimen that guarantees to turn more phone calls into booked appointments: Connecting, Requesting an Inspection, Setting, and Pursuing.
Trainings Stop going to Waste
Service Setter reporting empowers agents to implement optimal training practices in their phone performance by monitoring individual call activity and appointment outcome success.