News
Everything Just Changed for Automotive Call Tracking
To help dealers truly Own The Phone, Car Wars just released dozens of new AI tools and moved away from add-ons. Now, every feature comes standard: Sales, Service, AI.

Dallas, TX (PRWEB) SEPTEMBER 05, 2018 -- Car Wars has just raised the bar by unleashing all of their features standard in one package. Clients will now be provided with Car Wars' entire suite of features, no more holding back. It is everything your dealership needs to be CRISP on every call.

  • Help customers, quicker: dynamic customer recognition, most qualified routing, relevant caller info on live calls and CDK DMS dip for service info

  • Do more with existing opportunities: Missed Opportunity Alerts, Caller Sentiment Detection, texting, sensitive information removal and keyword detection and Search

  • Gain comprehensive insight: CRISP Reporting, voice recognition, caller gender detection, foreign language translation, voicemail transcription and call recaps

  • Actively improve phone performance: Call Box, Daily Agent Stats Report, Car Wars Edge, listen in to Live Call, Agent Talk Time Analysis and facial expression detection

“This changes everything,” said Mike Haeg, Car Wars' Vice President of Automotive. “With human reviews, AI and CRISP metrics, Car Wars helps help Sales and Service departments respond to customers quicker, gain insight, capitalize on opportunities and actively improve phone performance. Get ready to provide an all-inclusive phone experience -- it's time to unleash your dealership's potential.”

Now, Sales and Service departments have everything necessary to help them Own The Phone. No more excuses and no more lost revenue. Increase your bottom line with Car Wars.

Are you ready? We can't wait to see the success you have with Car Wars.

About Car Wars

Car Wars is the trusted partner for discerning dealerships in the Automotive Retail Industry, offering premium call tracking, texting, and phone solutions. With over three decades of experience, Car Wars is the industry's most innovative and robust phone solution, meticulously crafted by industry experts and dealer insiders. Car Wars brings deep industry knowledge to provide essential phone handling tools for your team to 'Own the Phone' and dominate the market.

Backed by cutting-edge technology and unwavering dedication to customer success, Car Wars goes beyond the ordinary to help dealers achieve optimal call and text outcomes. With unparalleled CRM integrations, actionable insights and hands-on support, dealerships are able to unlock their full potential and strengthen customer relationships.

Join the automotive retail revolution with Car Wars.

Questions or want to learn more? Contact us at [email protected].

Car Wars Announces Newly Designed and Simplified Website Conversion Reports

Dallas, TX | February 13, 2023— Car Wars introduced a newly designed Website Conversion Report that provides visibility on the originating source for calls placed by customers directly from a dealership’s website or Google Ad by using data-tracking insight.

As the industry-leading call tracking and phone solutions provider, Car Wars understands the importance of powerful data, yet believes that business owners and managers shouldn’t need an advanced marketing degree to understand that data. That is why the Website Conversion Report is designed to show the various paid sources customers are clicking from to reach a dealership’s website and initiate a phone call. Furthermore, phone calls are analyzed to reveal true sales opportunities and evaluate the success of online placements.

By focusing on a simplified way to deliver powerful data, Car Wars’ human review and categorization identifies actionable sales opportunities from advertising campaigns. The Website Conversion Report’s clear and concise data can:

Not only does Car Wars identify what source a lead comes from, but also leverages a combination of human reviewers and AI to review that call to then serve up those Sales opportunities.

“Reading confusing data reports and analytics can be overwhelming and time consuming for busy dealers,” Executive Vice President of Product and Marketing Jackie Bowers explains. “We at Car Wars know that the phones are important when it comes to booking new appointments, so we decided to create a simpler report that provides insight on what sources these calls are coming from. Our hope is that this encourages our clients to feel empowered to take charge of their data and get actionable results.”

Car Wars prides itself on being the automotive industry’s leading provider when it comes to making data that is accessible and easy to understand. Being at the forefront of technology, Car Wars continues to break barriers and find solutions to generate optimal phone performance for its clients. To see the newly designed Website Conversion Reports, log into Car Wars and click the Website Conversion report from the Dashboard or sidebar.