News
Everything Just Changed for Automotive Call Tracking
To help dealers truly Own The Phone, Car Wars just released dozens of new AI tools and moved away from add-ons. Now, every feature comes standard: Sales, Service, AI.

Dallas, TX (PRWEB) SEPTEMBER 05, 2018 -- Car Wars has just raised the bar by unleashing all of their features standard in one package. Clients will now be provided with Car Wars' entire suite of features, no more holding back. It is everything your dealership needs to be CRISP on every call.

  • Help customers, quicker: dynamic customer recognition, most qualified routing, relevant caller info on live calls and CDK DMS dip for service info

  • Do more with existing opportunities: Missed Opportunity Alerts, Caller Sentiment Detection, texting, sensitive information removal and keyword detection and Search

  • Gain comprehensive insight: CRISP Reporting, voice recognition, caller gender detection, foreign language translation, voicemail transcription and call recaps

  • Actively improve phone performance: Call Box, Daily Agent Stats Report, Car Wars Edge, listen in to Live Call, Agent Talk Time Analysis and facial expression detection

“This changes everything,” said Mike Haeg, Car Wars' Vice President of Automotive. “With human reviews, AI and CRISP metrics, Car Wars helps help Sales and Service departments respond to customers quicker, gain insight, capitalize on opportunities and actively improve phone performance. Get ready to provide an all-inclusive phone experience -- it's time to unleash your dealership's potential.”

Now, Sales and Service departments have everything necessary to help them Own The Phone. No more excuses and no more lost revenue. Increase your bottom line with Car Wars.

Are you ready? We can't wait to see the success you have with Car Wars.

About Car Wars

Car Wars is the trusted partner for discerning dealerships in the Automotive Retail Industry, offering premium call tracking, texting, and phone solutions. With over three decades of experience, Car Wars is the industry's most innovative and robust phone solution, meticulously crafted by industry experts and dealer insiders. Car Wars brings deep industry knowledge to provide essential phone handling tools for your team to 'Own the Phone' and dominate the market.

Backed by cutting-edge technology and unwavering dedication to customer success, Car Wars goes beyond the ordinary to help dealers achieve optimal call and text outcomes. With unparalleled CRM integrations, actionable insights and hands-on support, dealerships are able to unlock their full potential and strengthen customer relationships.

Join the automotive retail revolution with Car Wars.

Questions or want to learn more? Contact us at [email protected].

Car Wars Receives “Top Rated” DrivingSales Dealer Satisfaction Award
Ranked #1 in Dealer Satisfaction, Car Wars wins award in Call Management Category

Dallas, TX | January 27, 2023— Car Wars has received a “Top Rated” Call Management Award in the thirteenth annual DrivingSales Dealer Satisfaction Awards, presented at a special event in conjunction with the 2023 National Automobile Dealers Association (NADA) Convention & Expo. Car Wars received a top dealer satisfaction ranking in the Call Management category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community.

“At the forefront, our team's ultimate goal is to provide enhanced call tracking solutions that help our dealers capture high-quality leads and improve their callers' customer experience,” Car Wars' Chief Revenue Office, Cassie Broemmer, said. “To be recognized as the Top Rated in Call Management for two consecutive years emphasizes the successes our customers have achieved through leveraging our comprehensive solutions. We're excited to continue contributing to our customers' Sales and Service successes by being top-notch on the phone with our seamless integrations and data—driven insights.”

“We congratulate Car Wars, on receiving a ‘Top Rated’ in Call Management Award, an accolade we consider to be one of our industry's most important because it comes directly from dealers,” said DrivingSales CEO and Founder, Jared Hamilton. “In our thirteenth year of presenting these awards, we feel especially proud that DrivingSales Vendor Ratings continues to help dealers make smart and informed decisions through thousands of peer reviews that lead them to outstanding service providers such as Car Wars. We're thrilled Car Wars has been recognized as one of the best by the people to whom their services count the most: the dealer community.”

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January – December) at https://www.drivingsales.com/vendor-ratings. DrivingSales Vendor Ratings is the industry's only neutral, comprehensive vendor rating forum featuring real—time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products/solutions in their stores. DrivingSales has a dedicated team that goes through each review and confirms that it was left by an actual dealership employee.

Full award results are available online at https://www.drivingsales.com/dealersatisfactionawards.