ROI Calculator: What's the Phone Costing Your Dealership?
Which CRISP Phone Handling Metric Should My Dealership Actually Focus on to Capture More Leads?
3 Strategic Ways to Reduce Costs in Your Tech Stack
4 Reasons to Embrace Video Selling
Key Phone Trends that Impacted Dealer Success in 2022
4 Automotive Technology Trends to Watch in 2023
Going Above and Beyond: How Personal Touch and Effort Can Go a Long Way in Service
3 End-of-Year Service Benefits to Share with Customers
Master Customer Retention and Follow-Up in Your Service Department with 3 Simple Strategies
5 Simple Tactics to Master Declined Service Follow-Ups
The Top 5 Call Connection Trends Affecting Your Dealership's Bottom Line
4 Ways AI Ensures Your Best Leads Aren't Left in the Dark
Under the Hood: Why the Phone is Sullivan Automotive Group's Most Powerful Tool
4 Tips on Delivering Top Customer Experiences in Service
5 Service Phone Trends that Stand Out Halfway Through 2022
5 Ways to Leverage the Phone to Help Overcome the Inventory Shortage
How To Turn Your Service Department into the Ultimate Trade-In Resource
4 Reasons Car Wars Will Help You Maximize Your CRM's Potential
Make the Most of May: 3 Moves to Improve Call Connection
The 5 Soft Phone Skills Changing the Game for Dealers
The 6 Must-Know Automotive Phone Trends of 2021
The 5 Best Practices for Delivering Status Updates in Service
How the Rise in Service Departments Impacts the Phone
How the Industry 10DLC Initiative Affects Texting Your Customers
7 Types of Service Calls to Enhance Your Customer Experience
The 4 Phone Techniques Top Service Departments Use to Improve CSI and Capture More Revenue
How to Combat Inbound & Outbound Spam at Your Dealership
The 6 Defining Automotive Phone Trends of 2020
Three Reasons Dealers Are Pairing Car Wars Call Tracking with Our Cloud Phone System
Why Dealers are Making the Shift Towards Individual Agent Tracking Lines
Spam Call Best Practices
Arm Yourself With a Better Phone System
Multimedia Texting Capabilities for Enhanced Customer Communication
Daily Checklist: 5 Steps to Own The Phone
The Definitive Guide to Marketing Your Service Center
The Cost of Doing Nothing: Service
3 Tips to Improve CSI
Hendrick Automotive Group Achieves Consistency at the Enterprise Level
4 Phone Techniques Top Dealers Use
Lithia Flagship Store Gives the Most Competitive Market a Run for its Money
The Phone Still Reigns in the Digital Age
Benefits of a Phone Bridge
The Cost of Doing Nothing
What is CRISP?
Connect: CRISP Phone Skills
Request & Invite: CRISP Phone Skills
Set: CRISP Phone Skills
Pursue: CRISP Phone Skills
Stay CRISP
How To: Setting Firm Appointments
How To: Successful Outbound Calls
How To: Warm Transfer for Service
How To: Warm Transfer for Sales
Inbound/Outbound Cheat Sheet
Phone Skills Cheat Sheet
Van Halen, Brown M&MS, Car Wars
The 3 Ingredient Recipe For A Successful Centralized BDC