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Issue 13 of the CRISP Quarterly Magazine has hit the stands!
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The CRISP Quarterly
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OWN THE PHONE TIPS
ROI Calculator: What's the Phone Costing Your Dealership?
QUIZ
Which CRISP Phone Handling Metric Should My Dealership Actually Focus on to Capture More Leads?
Blog
3 Simple Techniques to Bring Your Outbound Phone Handling Game to the Next Level
RESEARCH STUDY
7 Data-Driven Tactics Impacting Your Call Connection Rates
RESEARCH STUDY
The 5 Best Data-Backed Outbound Calling Tactics to Get More Customers on the Phone
GUIDE
3 Strategic Ways to Reduce Costs in Your Tech Stack
Blog
4 Reasons to Embrace Video Selling
INDUSTRY REPORT
Key Phone Trends that Impacted Dealer Success in 2022
Blog
4 Automotive Technology Trends to Watch in 2023
Testimonial
Going Above and Beyond: How Personal Touch and Effort Can Go a Long Way in Service
Blog
3 End-of-Year Service Benefits to Share with Customers
Blog
Master Customer Retention and Follow-Up in Your Service Department with 3 Simple Strategies
E-Book
5 Simple Tactics to Master Declined Service Follow-Ups
Data Study
The Top 5 Call Connection Trends Affecting Your Dealership's Bottom Line
Blog
4 Ways AI Ensures Your Best Leads Aren't Left in the Dark
Testimonial
Under the Hood: Why the Phone is Sullivan Automotive Group's Most Powerful Tool
Blog
4 Tips on Delivering Top Customer Experiences in Service
Data Study
5 Service Phone Trends that Stand Out Halfway Through 2022
E-Book
5 Ways to Leverage the Phone to Help Overcome the Inventory Shortage
Blog
How To Turn Your Service Department into the Ultimate Trade-In Resource
Blog
4 Reasons Car Wars Will Help You Maximize Your CRM's Potential
Blog
Make the Most of May: 3 Moves to Improve Call Connection
E-Book
The 5 Soft Phone Skills Changing the Game for Dealers
Data Study
The 6 Must-Know Automotive Phone Trends of 2021
E-Book
The 5 Best Practices for Delivering Status Updates in Service
Data Study
How the Rise in Service Departments Impacts the Phone
Blog
How the Industry 10DLC Initiative Affects Texting Your Customers
Blog
7 Types of Service Calls to Enhance Your Customer Experience
E-Book
The 4 Phone Techniques Top Service Departments Use to Improve CSI and Capture More Revenue
Own the Phone Tips
How to Combat Inbound & Outbound Spam at Your Dealership
Data Study
The 6 Defining Automotive Phone Trends of 2020
Blog
Three Reasons Dealers Are Pairing Car Wars Call Tracking with Our Cloud Phone System
Blog
Why Dealers are Making the Shift Towards Individual Agent Tracking Lines
Own The Phone Tips
Spam Call Best Practices
Blog
Arm Yourself With a Better Phone System
Blog
Multimedia Texting Capabilities for Enhanced Customer Communication
Own The Phone Tips
Daily Checklist: 5 Steps to Own The Phone
Own The Phone Tips
The Definitive Guide to Marketing Your Service Center
Own The Phone Tips
The Cost of Doing Nothing: Service
Own The Phone Tips
3 Tips to Improve CSI
Own The Phone Tips
Hendrick Automotive Group Achieves Consistency at the Enterprise Level
E-Book
4 Phone Techniques Top Dealers Use
Own The Phone Tips
Lithia Flagship Store Gives the Most Competitive Market a Run for its Money
Own The Phone Tips
The Phone Still Reigns in the Digital Age
Own The Phone Tips
Benefits of a Phone Bridge
Own The Phone Tips
The Cost of Doing Nothing
Own The Phone Tips
What is CRISP?
Own The Phone Tips
Connect: CRISP Phone Skills
Own The Phone Tips
Request & Invite: CRISP Phone Skills
Own The Phone Tips
Set: CRISP Phone Skills
Own The Phone Tips
Pursue: CRISP Phone Skills
Own The Phone Tips
Stay CRISP
Own The Phone Tips
How To: Setting Firm Appointments
Own The Phone Tips
How To: Successful Outbound Calls
Own The Phone Tips
How To: Warm Transfer for Service
Own The Phone Tips
How To: Warm Transfer for Sales
Own The Phone Tips
Inbound/Outbound Cheat Sheet
Own The Phone Tips
Phone Skills Cheat Sheet
Own The Phone Tips
Van Halen, Brown M&MS, Car Wars
Own The Phone Tips
The 3 Ingredient Recipe For A Successful Centralized BDC