The fastest and easiest way for dealers to improve their bottom line is to get better on the phone.
Get the guide to booking more appointments over the phone using the simple, yet effective acronym, CRISP.
doneProven techniques for increasing show rate
doneHow to cultivate an appointment-driven culture
doneThe best practices for outbound calls
doneOptimal connection methods to ensure every caller has an exceptional phone experience
GET YOUR TEAM CRISP CERTIFIED
Proper phone skills are necessary to convert more phone leads, but training is time-consuming. With CRISP Certification, Car Wars will train and monitor your staff's phone performance for you.
Give your agents the tools to drive sales with personalized coaching, role plays and knowledge checks during a one-on-one launch visit.
Continuous Performance Feedback
Provide immediate, ongoing feedback with live performance streaming and continuous monitoring updates so agents can regularly improve.
Hold agents accountable and ensure they're CRISP on every call with our coached calls. If call recordings aren't available, we'll conduct a mystery shop call.
Bring new employees quickly up to speed with phone training webinars and coaching.
Phone Skills Certification
Ensure agents are focused on setting appointments and that prospects receive an optimal customer experience.