Introducing the Car Wars Mobile App: On-the-Go Phone Management for Dealership Phone Success + FAQs

Car Wars is thrilled to announce the release of its groundbreaking Mobile App, designed to revolutionize how dealerships interact. The new Car Wars Mobile App is set to transform day-to-day operations, offering users unparalleled convenience, flexibility, and accountability — all from the palm of their hands. The Car Wars Mobile App is an accessible and user-friendly way to stay engaged on every call, every text, everywhere.

The accessibility of Car Wars reports on the Mobile App provides managers with real-time visibility into their team's performance, empowering them to stay informed and proactive. Critical metrics are now available from anywhere, putting essential insights directly into the hands of managers.

All essential call information, typically displayed on a Car Wars Call Detail, is visible directly from the app. With just a click, you can listen to the call, review the recap, and initiate callbacks or text messages — all seamlessly integrated into the mobile platform. Additionally, advanced options, such as sharing the call and the Call Coaching feature, are available by clicking on the three dots at the top of the call, granting you access to further functionalities.

Respond to customer texts and calls within the app, maintaining timely and efficient communication. With the Car Wars Pursue Box accessible from your mobile device, you can promptly follow up and assign calls to your team. Agents can also quickly respond to text messages from inside the mobile app.

Whether you're on the Sales floor, in the Service drive, or out for lunch, the Car Wars Mobile App empowers you to excel in your role, ensuring seamless operations and enhanced customer satisfaction.

The Car Wars Mobile App is now widely available for any client to download from the Apple App Store or Google Play Store.

For more information about the Car Wars Mobile App, please contact your Car Wars consultant or Car Wars support HERE!

Frequently Asked Questions about the Car Wars Mobile App

Is the Car Wars Mobile App free to use?

Yes, the Car Wars Mobile App is completely free and available for download on the Apple App Store or Google Play Store for all eligible clients.

How do I determine my eligibility to use the app?

Clients subscribed to any package higher than the starter package are eligible to download and utilize the Car Wars app. Both managers and agents can access different features within the app based on their roles.

If you're unsure about your eligibility or would like to discuss gaining access to the mobile app, please click HERE to schedule a time with your Car Wars representative.

What features are accessible through the Car Wars app?

Currently, the app offers several key features, including:

  • Staff Activity report
  • Agent reporting
  • CRISP metrics
  • Pursue Box

Stay tuned for additional reporting updates and new features coming soon!

We hope this FAQ provides clarity and encourages you to make the most out of the Car Wars Mobile App. If you have any further inquiries or feedback, please don't hesitate to reach out to our support team HERE.